To anyone who has worked as a dental or medical receptionist: how busy was your job? did you have various tasks when not answering phones, filing, and calling insurance companies? How much downtime was there?
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I just started as a receptionist at a Family Medicine clinic and we are constantly busy. You don't do a lot besides phones, filing, & insurance claims but there's always so much of it to do. Sometimes we work on compiling medicine lists of our patients to make sure nothing is conflicting. We have 3 girls in the office everyday and none of us are ever bored. You also have to deal with the representatives from the different pharmaceutical companies that come in to try and have samples of their medicine in our office. We get 2 15 minute breaks and 30 minute lunch break that's paid for in an 8 hour day. But I also have a friend who works as a receptionist in a dentists office and she's no where near as busy, so I guess it depends on the size of the office you're working for.
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